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Sep 13, 2022

The Service Owner Model

Creating an environment where Policy, Delivery and Operations work together for better outcomes.

Policy, Delivery and Operations have traditionally worked as silos within government, leading to poor outcomes for government and users. So how do you bring them together to deliver great government services?

In this new Deep Dive video, Mark talks about different models to bring these disciplines together under empowered, multidisciplinary service leadership. 

Watch the video to find out more:

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