Blog - Create/Change

Portrait of Jen Pahlka, a white woman with glasses

Primer: Coding a better government with Jen Pahlka

Our interview with Jen Pahlka, author of Recoding America & a pioneer in making government work for people in the digital age

We attended EduCamp, and here’s what we learned…

Our hot takes from EduCamp's sessions on driving transformation with stakeholders, the reality of student journeys, and how not to do inclusive design.

Getting busy users to try your product

Engaging internal users is a challenge we face daily. Here are some secrets of captivating the attention of busy product users.

How to run your first Impact Mapping workshop

Mark explains how to use this technique to help teams agree and reach their goals

Lessons from India’s digital transformation

Indian digital public services are rolling out at a scale and speed unimaginable in the UK

Primer: Trust, Users and Delivery with Mark Stanley

Our interview with the head of Probation Digital at the Ministry of Justice

If you build it will they come?

Why market research matters for public services.

Public goods for the public good

The UK should be taking the idea of digital public goods more seriously if it wants to re-capture it's former creativity

//Closed for applications// We’re #hiring: Administration Assistant

We are looking for someone to work alongside our Business Operations Manager to provide efficient administrative assistance to help enhance business operations at Create/Change.

Primer: Lessons learned from digital transformation in US government with Mark Schwartz

Our interview with the 'The Art of Bureaucracy' author and previous CIO at the US Citizenship and Immigration Services