Portrait of Jen Pahlka, a white woman with glasses

Primer: Coding a better government with Jen Pahlka

Our interview with Jen Pahlka, author of Recoding America & a pioneer in making government work for people in the digital age

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We attended EduCamp, and here’s what we learned…

Our hot takes from EduCamp's sessions on driving transformation with stakeholders, the reality of student journeys, and how not to do inclusive design.

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Getting busy users to try your product

Engaging internal users is a challenge we face daily. Here are some secrets of captivating the attention of busy product users.

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How to run your first Impact Mapping workshop

Mark explains how to use this technique to help teams agree and reach their goals

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Lessons from India’s digital transformation

Indian digital public services are rolling out at a scale and speed unimaginable in the UK

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Primer: Trust, Users and Delivery with Mark Stanley

Our interview with the head of Probation Digital at the Ministry of Justice

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If you build it will they come?

Why market research matters for public services.

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Public goods for the public good

The UK should be taking the idea of digital public goods more seriously if it wants to re-capture it's former creativity

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//Closed for applications// We’re #hiring: Administration Assistant

We are looking for someone to work alongside our Business Operations Manager to provide efficient administrative assistance to help enhance business operations at Create/Change.

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Primer: Lessons learned from digital transformation in US government with Mark Schwartz

Our interview with the 'The Art of Bureaucracy' author and previous CIO at the US Citizenship and Immigration Services

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