Lessons from India’s digital transformation

Indian digital public services are rolling out at a scale and speed unimaginable in the UK

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Primer: Trust, Users and Delivery with Mark Stanley

Our interview with the head of Probation Digital at the Ministry of Justice

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If you build it will they come?

Why market research matters for public services.

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Public goods for the public good

The UK should be taking the idea of digital public goods more seriously if it wants to re-capture it's former creativity

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//Closed for applications// We’re #hiring: Administration Assistant

We are looking for someone to work alongside our Business Operations Manager to provide efficient administrative assistance to help enhance business operations at Create/Change.

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Primer: Lessons learned from digital transformation in US government with Mark Schwartz

Our interview with the 'The Art of Bureaucracy' author and previous CIO at the US Citizenship and Immigration Services

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Darius stands next to the sign outside Gloucester Library

It’s a long time since I’ve been here…

Darius (re)discovers why he loves public services

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The pros and cons of different service ownership models

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Primer: Why good services matter with Lou Downe

Why service design is hard and what it feels like to be ‘the oddball in every room’

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What is Impact Mapping?

How impact mapping can help, what it's used for and how it works.

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