Dec 20, 2022
Mark recently published a video on how policy, delivery and operations need to be brought together to make great services.
This month, he talked to the Cross Government Delivery Community about ownership models for services, when they may be used and their respective pros and cons 👇
“I think it’s important to keep an eye on the service ownership model as the service grows or changes because people have different drivers. The service owner wants to be impartial and protect the end users and customers.”
We would really like to hear from you whether you have written about service ownership models and what your reflections were on the session.