Why it’s important to understand that agile is radically different to what went before

Some advice for colleagues working with agile teams that are pushing back on existing processes and ways-of-working.

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5 things a service designer in government needs to be good at

Here’s our take on the 5 essential things a service designer needs to do when designing or transforming a public service

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Some thoughts on how to not screw-up organisational transformation

Some common ways to screw-up an organisational transformation and how to avoid them.

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Tell me about your life. Make sure it fits on a post-it note.

Occasionally my work makes me look in the mirror - it’s not always comfortable viewing.

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10 small things policy people can do to become more user-centred

Low effort, high value things you can do to see your policy work from a citizens point-of-view.

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19 characteristics that make agile radically different

Agile methods aren’t just a bit different to what’s preceded them, they are fundamentally different...

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Our NESTA-backed venture goes into Alpha

NESTA has given us seed funding for a joint venture with National Theatre Wales and NoFit State to create a product that arts and cultural organisations can use to find out more about live audiences.

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