Stop building Potemkin Villages!

In an apocryphal story, Grigory Potemkin, lover of Catherine the Great of Russia, is said to have built fake portable villages to impress Catherine during her visit to Crimea in 1787.

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Working with Defra on the future of farming

A new programme that's critical for food, agriculture and the environment.

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Using machine learning and NLP with Cabinet office

Imagine a stack of paper 20,000 miles high in the centre of Whitehall...

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Tourists arrive at UK Border

Working with UK Home Office on their Product Playbook

Defining how new product teams will work.

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Organisational Design for a Service Line

A powerful way for government to align services around citizen needs rather than organisational boundaries.

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4 metrics for Enabling Teams

We’ve come up with 4 metrics that Enabling Teams can use to measure the quality of service they are providing to Delivery Teams.

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Create/Change on Sky TV

More fun than the Andrew Marr Show.

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Policy that “lands right first time” may be a noble ambition but it’s a lousy strategy

There’s a quote often (wrongly) attributed to Einstein: “Insanity is doing the same thing over and over again and expecting different results.” Government, it appears, hasn’t got the memo.

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Why it’s important to understand that agile is radically different to what went before

Some advice for colleagues working with agile teams that are pushing back on existing processes and ways-of-working.

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5 things a service designer in government needs to be good at

Here’s our take on the 5 essential things a service designer needs to do when designing or transforming a public service

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